Virtual Terminal Payment

For Express Shipping please contact us via the contact page so we can calculate the express charges. We will require your shipping postcode and exact order details to calculate this cost.  

USUAL DELIVERY TIMES

All in stock items will be processed and dispatched from our Sydney warehouse within 1 business day from receipt of payment. In our experience typical delivery times after dispatch are:
* Sydney – 2-3 business days
* Melbourne, Canberra, Brisbane- 2-4 business days
* Adelaide, Tasmania – 3-5 business days
* Darwin, Perth – Approximately 4-6 business days

For all areas outside these metro locations please allow an additional 1-2 business days.

Returns and Exchanges

We offer a 30 day returns policy. If you buy something and don’t like it, send it back for a refund.

At Mr Festoon Lights we want you to be able to shop with 100% confidence. Nobody wants to be stuck with goods they don’t want, and we’re here to ensure that never happens when you shop with us. If you need to return or exchange something, it couldn’t be easier. We appreciate that people are busy so we are committed to making the returns process as simple and efficient as possible.

Simply inform Mr Festoon Lights by CLICKING HERE and send us a message to let us know that you will be returning the goods. Then when you get a chance pop it in the mail and send the item back (at your expense) to the address that we provide you upon receipt of your message.

Please note: All goods must be returned in unused and saleable condition with all packaging and labels intact and undamaged.

For more information please refer to our Shipping and Returns Page